University of California, Riverside

Human Resources

Certificate Programs

Several Training Certificate Programs offered by campus training departments are coordinated through the Employee & Organizational Development department. Enrollment is offered through the UC Learning Center or by application as noted below.

Management Skills Assessment Program

"Investing Today in the Leaders of Tomorrow"

2018 Spring Program | April 23 - 26, 2018

The Management Skills Assessment Program (MSAP) is a long-standing UC management development program offering an intensive off-site assessment center experience for early career managers. The goal of MSAP is to address skill deficits and grow competencies that will prepare internal employees for future role opportunities in their UC workplaces.  

The program is best suited for high-potential individuals who have a demonstrated management career path (through education and/or experience).

  • Intended for individuals who have 1-5 years of supervisory experience
  •  Applicants must have one or more years of service at UC (past probation, career status) as of the application deadline
  • Supervisor support is essential to the success of MSAP.

Participants will be guided through a series of structured exercises where they will be observed by trained assessors who offer feedback on observed strengths and development areas.

Subsequent collaborative work after the program between the assessee participant and his/her sponsoring manager fine tunes a professional development plan designed to optimize assessment feedback.

The program cost is $1,525, which covers food, lodging, and materials for four days and three nights at UCLA’s Lake Arrowhead Conference Center.  Transportation is not included. Information on the conference center can be found at

  • The application deadline for the 2018 Spring Program:  January 5, 2018
  • Applications must include the supervisor’s statement of support for consideration.
  • For more information, and to complete the application, please visit

If you should have questions regarding this program, please contact Seana Nunez-Grider at extension 2-1442 or by email at

People Management Certificate

The UC Systemwide People Management Series and Certificate is a program for all People Managers and aspiring managers. It consists of Core and Elective Courses, which include local and systemwide programs and eCourses, as well as in-person learning Experiences, and covers the following topics:

  • Performance Management
  • Managing People
  • Administration & Operations
  • Change Management
  • Communications
Benefits of the People Management Certificate
  • Builds baseline management skills for all people managers and individuals who want to become managers
  • Increases opportunity for promotion and potential for future leadership positions
  • Offers easily accessible online courses that are learner-centric and self-paced
  • Builds on coursework already taken
UC Systemwide People Management Series and Certificate Coursework:
  • Complete 10 Core courses and 4 Elective courses (one from each topic area)
  • Courses include systemwide eCourses and locally identified online and instructor-led courses
  • Visit the UC Learning Center (LMS) for the complete list of eligible courses
View and print the flyer

Blaze Leadership Development

BAS Leaders Advance with Zeal to Excel (BLAZE)

BLAZE is a comprehensive leadership development program designed primarily for high-performing individual contributors to help prepare them for the next stage in their careers. BLAZE uses experiential learning sessions, self-assessments, 360-degree feedback and one-on-one coaching to help equip participants for greater responsibility. Through this robust learning experience, participants will gain a combination of theory, organizational knowledge and practical application.

Participating in the program will result in the participant increasing their readiness for leadership roles, expanding their network, and they will gain exposure to leaders in BAS. The six-month program culminates with the participant applying the skills and knowledge they’ve learned during the program by leading a project to address an organizational issue and presenting it to the leadership team in BAS. Once the program is completed, the participant continues to work with their mentor to help identify opportunities in the organization for promotion pipeline.

BLAZE participants will experience a program filled with challenging assignments and experiences designed to help them develop competencies that align with the leadership needs in BAS and to enhance performance to achieve the University’s strategic priorities.


Eligibility Criteria:

  • BAS employee
  • Career status
  • Non-probationary
  • Exempt status
  • Achieved a successful or higher rating on the most recent performance evaluation
Please check back for the next Call for Applications.

Building Core Supervisory Competencies Program

Applications Due: August 18, 2017
Program Orientation: September 13, 2017

The Building Core Supervisory Competencies program emphasizes participation and practice of supervisory skills through the use of self-assessment inventories, case studies, homework assignments, and small group exercises. This comprehensive program begins with an orientation for participants. Participants then complete 6 core courses and a variety of electives, followed by a wrap-up session and graduation celebration.  Courses offer skills and techniques that help supervisors develop their leadership skills, helping them successfully manage and develop their teams. An optional assignment will be offered for those who want to gain the most benefit from the program. On-the-job follow-up activities which involve both the supervisor and the participant will be provided to assist in reinforcing new skills.



The program is specifically designed for employees with two to five years of supervisory experience who want to develop a broad range of skills that can enhance their performance in carrying out supervisory duties.

The full-day courses and electives are  taken over an eight-month period of time. A final wrap-up session and graduation round out the formal program.  Participants are encouraged to continue their development and collaboration with their cohort post-program. Electives can be instructor led (typically 3.5-4 hours) or eLearning courses. Acceptable eLearning courses are reviewed during the program orientation.

Elective Topics
Include, but are not limited to:

  • Corrective actions
  • Resources for effective presentations
  • Performance management
  • Coaching and developing employees
  • How to conduct effective meetings
  • Delegation skills
  • Time management

Core Courses and Electives 
All core courses must be completed and include these topics:

  • The supervisory role
  • Understanding yourself as a supervisor
  • Situational leadership
  • Ethics
  • Affirmative action and equal employment
  • Diversity
  • Building teams
  • Supervisory communication
  • Emotional intelligence
  • Building trust
  • Managing conflict
Program Schedule

Dates and times will be distributed upon acceptance into the program.

Habits for Managers - Part 1
Habits for Managers - Part 2
Ethics / Labor Relations
Communication / Conflict Management
Emotional Intelligence
Managing Risk
Situational Leadership
Program Wrap-Up / Presentations / Graduation
Program cost: There is no fee for the program
Application Process

To participate in future programs, simply complete the application and submit to Seana Nuñez-Grider at

Download BCSC Application Form

  • Open File:  You will be prompted to open the file with word - click OK
    • When the file is open, select View > edit file / enable content
    • Fill in the appropriate fields and save to your desktop

Supervisor endorsement is required in order for participants to attend the program.

Performance Management Certificate

The objective of the Performance Management Certificate Program is to increase the effectiveness of the performance management process through enhancing performance management skills. The program focuses on essential elements of performance management such as assuring an understanding of campus and unit goals and strategic initiatives, clarifying expectations, providing constructive feedback, and developing staff. To earn the certificate you must complete two required courses and a minimum of two electives. To receive your certification, submit a list of the courses that you have completed to Human Resources and upon verification, the certificate will be forwarded to you.


Required Courses
  • Performance Management Workshop I: The UCR Performance Management Process This course covers the elements of the UCR performance management cycle including planning for performance which requires an understanding of the strategic mission of the campus and unit, coaching and managing performance conducting the performance appraisal, and rewarding and recognizing performance that contributes to the achievement of campus and unit goals.
  • Performance Management Workshop II: Providing Constructive Feedback – The purpose of this course is to provide skills that will enable the participants to give constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning.
Elective Courses (select a minimum of two)
  • Planning for Performance Discussions – The purpose of this course is to provide skills and tools to prepare for performance-related discussions that increase productivity, collaboration, and achievement of critical goals that are linked to the campus and unit strategic mission.
  • Clarifying Performance Expectations – The purpose of this course is to provide skills to discuss performance expectations with others in a way that increases their sense of ownership and gains their commitment.
  • Conducting Performance Reviews – Participants will be provided with the skills and tools necessary to conduct a performance review that focuses on major responsibilities, opportunities for improvement, and development needs.
  • Developing Others – This course focuses on providing skills for developing others, thereby helping others expand their capabilities so they will have the confidence to take on new challenges and work more independently resulting in improved goal success.

To receive your certification, submit a list of the courses that you have completed to Kim Allain, Human Resources and upon verification the certificate will be forwarded to you.

Professional Academic Advisor Certificate Program

This eight-part course first taught in 2005, is designed as a comprehensive, professional development course to assist campus academic advisors and student affairs staff to put student development theory into practice with their students on the UCR campus. This course focuses on honing the conceptual, informational, and relational skills necessary to assist our students to succeed academically. The course will focus on practical strategies advisors and others can use to build and maintain those all-important student-centered and responsibility-sharing relationships. Topics will include the following:

  • The Crucial Role of Academic Advisors
  • Getting Respect for What We Do
  • Establishing Relationships with Students
  • Asking the Right Questions—Getting Students to Open Up
  • What Makes UCR Students Unique?
  • Common Challenges that Impact UCR Student Academic Performance and Making an Effective Referral
  • Diagnosing the Analyzing Patterns of Academic Challenge and Strategies Advisors Can Use to Help Students Improve their Academic Performance
  • Strategies Advisors Can Use to Assess and Increase Academic Advising Effectiveness

Course participants are chosen from those who attend the mandatory orientation session prior to the start of the course. In addition, enrollment is prioritized based on an employee's current role within the university and future career goals. For further information, please feel free to contact Barbra J. Wallace, Director of the CNAS Undergraduate Academic Advising Center at

Making Excellence Inclusive: A UCR Diversity Certificate Program

For complete details and the program application, please visit the Making Excellence Inclusive webpage.

More Information

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Riverside, CA 92521
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Human Resources
1201 University Ave., Suite 208
Riverside, CA 92507

Tel: (951) 827-5588
Fax: (951) 827-2672