Be sure to visit the Transferable Skills Library (TSL) – The TSL features the most popular on-demand courses from LinkedIn Learning using 20 job standard skillsets categorized by UCR’s Core Competency Behavioral Anchors.
UCR employees can enroll in a series of Employee & Organizational Development (EOD) courses. We offer tools and resources to help you succeed and excel in your professional role at UCR through engaged learning and focused customer service.For more information regarding available courses, visit the Employee and Organizational Development Course Catalog.
|
|
Core Behavioral Anchors
|
Management Behavioral Anchors
|
Achieving Results
|
Continuous Improvement
Strives for high-quality performance in self and the organization. Takes initiative in an ongoing effort to improve products, services or processes to deliver optimum results. Is resourceful, seeks alternatives and broad input; measures outcomes.
|
-
Adopts ideas, technology, and practices that increase efficiency, eliminate waste, and improve performance
-
Is reflective; takes initiative to make improvements to current work
-
Uses data, feedback, and input from others to improve the quality of products and services
|
-
Drives improvement, continually searching for new ways to position the organization for success
-
Supports others who take calculated risks
-
Recognizes and rewards initiative and innovation
|
Continuous Learning
Demonstrates responsibility and ownership for one’s job and career path by identifying and expanding skillsets needed to perform successfully on the job. Consistently works to learn and increase knowledge. Asks for help when needed, admits mistakes and is open to feedback.
|
-
Takes responsibility for one's own development; maintains fluency in appropriate work applications, software, or tools
-
Keeps up-to-date on current research, trends, and technology in one's field; identifies and pursues areas for development and training that will enhance job performance
-
Seeks coaching and feedback to increase self-awareness and personal growth
|
-
Creates opportunities for learning and development throughout the organization
-
Gives team members autonomy to determine how to complete work; delegates effectively
-
Ensures that knowledge and learning is shared across the organization; recognizes staff who learn from each other
|
Problem Solving
Anticipates and identifies problems; conducts appropriate analysis to understand stakeholder interests. Generates and evaluates alternative solutions. Takes thoughtful risks.
|
-
Evaluates the pros and cons, risks and benefits of different solutions; prioritizes opportunities and challenges in order to solve urgent, high impact problems first
-
Works effectively with others to solve problems and make decisions; seeks input from partners
-
Identifies issues and addresses them in a timely, data driven and transparent manner to achieve sustainable and optimal results
|
-
Fosters an environment where employees feel safe raising issues, offering solutions and input
-
Accountable for decisions and actions when solving problems
-
Utilizes broad organizational knowledge to identify root causes and potential impacts of proposed solutions
|
Service Focus
Values and delivers high quality, professional, responsive and innovative service to all customers. Establishes and maintains positive, long-term working relationships.
|
-
Seeks and uses feedback from a variety of sources to improve service quality problems and make decisions; seeks input from partners
-
Meets and often exceeds expectations; ensures that stakeholder needs are fulfilled; honors commitments and keeps promises
|
-
Holds self and team members accountable for high quality work and stakeholder relationships
-
Provides team members with clear direction and support in meeting their service-delivery objectives
-
Ensures that service delivery roles, responsibilities and reporting lines are clearly defined, understood and accepted
|
How to Enroll
UC Riverside employees can enroll in a series of Employee & Organizational Development (EOD) courses. We offer tools and resources to help you succeed and excel in your professional role at UCR through engaged learning and focused customer service. For more information regarding available courses and registration, view the Employee and Organizational Development Course Catalog. For questions, please contact HRTrainingContacts@ucr.edu.
Contact
For questions, please contact HRTrainingContacts@ucr.edu.
|