University of California, Riverside

Human Resources



Benefits


Benefits: Facilitate Planning for the Future
The Benefits of Belonging

UC Riverside offers a comprehensive and competitive array of benefit choices. Employment benefits are an important part of your compensation package.

Most UC employees are eligible for benefits, but your benefits package depends on the length of your appointment, how many hours you work, and your appointment type. Retirees are eligible based on their age and years of service credit at retirement. Learn more about benefits eligibility.

If you are represented by a union, your compensation and benefits are governed by your union’s contract.

Be sure to visit our Benefit's pages to learn about the benefits the University provides, depending on your type of appointment.

What's New

Health Flexible Spending Account Carryover

Please note the 2018 Health Flexible Spending Account (FSA) Carryover funds have been credited to participants’ WageWorks accounts.   As a general rule, as long as a participant has a minimum of $25 of Health FSA funds left over from a plan year, up to $500 will be carried over to the following year. Unused funds greater than $500 will be forfeited.  Employees will continue to have access to the carryover amount in the next plan year, regardless of whether the employee elects to re-enroll and contribute to the Health FSA again in the subsequent plan year.  Employees may only carry over funds for one plan year.  

Any debit cards that have been deactivated due to unsubstantiated card transactions associated with the 2018 Plan Year are being reactivated for use on 2019 expenses.

As a reminder, participants have until December 31, 2019 to incur eligible expenses for the 2019 plan year. The plan’s deadline to file claims for expenses incurred during the 2019 plan year is April 15, 2020. After the April 15 deadline, unused funds up to $500 will carry over to the 2020 plan year and be available for reimbursement in early May.

If you have any questions, please contact WageWorks:  (800) 482-4120 | M-F | 5:00 a.m. to 5:00 p.m. (PT)

Health Net – Data Breach in March 2019

During the first week of March 2019 Health Net suffered a member data breach. A total of 1,697 UC, Non-Medicare Health Net member letters requesting information and updates were inadvertently delivered to incorrect addresses due to a file coding error. No social security or financial information was disclosed in the letters, as a result, Health Net will not offer credit monitoring services. Health Net reissued the letters to the correct addresses and apology letters are being mailed the week of May 14, 2019. If you have member questions, please contact Health Net at (800) 539-4072 | Monday through Friday | 8:00 a.m. – 8:00 p.m. (PT).

Bright Horizons – Family Care Resources

Faculty and staff serve the UC community every day – but their responsibilities rarely end with their jobs. To help you balance work and family responsibilities, UC offers Bright Horizons Care Advantage, a comprehensive web-based resource. The Bright Horizons Care Advantage programs help you find pre-screened care resources that fit your family’s needs.  For more information about this system wide UC benefit, visit the UC Family Care Resources webpage.

New Prescription Drug Program Administrator for Anthem Blue Cross Members

Anthem will be replacing Express Scripts with its in-house Pharmacy Benefit Manager (PBM), called IngenioRx. The transition to IngenioRx will be effective for the commercial/non-Medicare UC population on July 1, 2019.  The transition for the Medicare population will be January 1, 2020. Anthem members should watch for mailings in May from Anthem and UC Health introducing IngenioRx and providing additional details on the transition.

Health Net Launches Access to Care E-Mail Campaign

Health Net will begin a health plan benefits e-mail campaign with messages scheduled to be sent every 2 weeks (starting May 2, 2019 and continuing until July 2019) to Blue & Gold members with e-mail addresses on file with Health Net. The goal is to increase awareness among members on the various ways to obtain care. The e-mails will include information regarding:

  • Teladoc – telehealth for non-emergency services
  • Minute Clinic – for local walk-in care
  • Urgent Care – in network same-day care

Financial Advisor Warning

UCOP has provided information relating to an increase in solicitations from unauthorized financial advisers contacting UC employees through email and approaching staff and faculty on campus. As a result, an alert has been posted to UCnet based on the article - Alert: Be careful about financial adviser solicitations. Please review the article and share it with your faculty and staff.

UCRP Direct Deposit Delayed

On Monday, April 1, 2019, the UC Retirement Administration Service Center was alerted that UCRP benefits payments had not been deposited into recipients’ bank accounts at the start of the business day, as scheduled. The problem — identified as a file error in the direct deposit process — has been corrected. Benefit payments are expected to post today (April 1, 2019, by close of business) for recipients of standard UCRP retirement, disability and/or survivor benefits. Approximately 1,000 non-UCRP payments will be deposited the next business day (April 2, 2019).
 
We extend our sincere apologies for any uncertainty and inconvenience this error has caused.

UCOP Announces the 2019 COLA for UC Retirement Plan Benefit Recipients

The July 1, 2019 University of California Retirement Plan (UCRP) cost-of-living adjustment (COLA) is based on the average increase in the “Consumer Price Index for all urban consumers” (CPI-U) for the metropolitan areas of San Francisco and Los Angeles from February 2018 to February 2019. This CPI increase was 3.03%

The July 1, 2019 COLA for UCRP and UC-PERS Plus 5 Plan benefit recipients which does not vary this year by Retirement or Disability Dates, is as follows:

Retirement Date: On or Before July 1, 2018
  • UCRP COLA: 2.00%
  • UC-PERS Plus 5 COLA: 2.00%

UC Retirement Plans Workshops by Fidelity Investments

The UCR Human Resources Benefits Office is hosting Fidelity Investments as they present a number of informational retirement workshops during the Spring quarter.  Saving wisely for retirement is an important decision and obtaining the appropriate information and guidance is key. All UCR faculty and staff are invited to join these workshops to hear from the retirement experts who will be on hand to present information about the UC retirement process and resources for preparing for retirement.

Topics to be discussed include:

  • Introduction to your UC retirement benefits
  • A Guide to investing in the UC Retirement Savings Program
  • Creating a budget, ditching debt, and building for the future
  • Women and Investing
  • Fundamentals of Retirement Income Planning
  • Identify and prioritize your savings goals
  • Basics of when and how to claim social security
  • Preserving savings for future generations

Print and post the Description of UC Classes flyer.

When is it

Unless otherwise indicated, all workshops will be held in Sky Hall - Room 346. To register for any of the following courses, please visit: myucretirement.com

  • Your UC Retirement System
    Thursday, May 28, 2019 | 10:00 a.m.
    • Your UC Retirement System – Introduction into the UC Retirement Plan (UCRP) and the UC Retirement Savings Program: the 403(b), 457(b); and DC Plan
    • Create a budget, ditch your debt and start building for the future – What you need to know about budgeting, debt and making room for saving
    • Identify and prioritize your savings goals – Effective tips and strategies to help you save for the things that are important to you, like building an emergency fund, paying off student loans, buying a home or saving for retirement
    • Basics of when and how to claim social security – How Social Security works and things to consider when deciding when and how to claim your benefit
  • Your UC Retirement System
    Thursday, June 13, 2019 | 10:00 a.m.
    • Your UC Retirement System – Introduction into the UC Retirement Plan (UCRP) and the UC Retirement Savings Program: the 403(b), 457(b); and DC Plan
    • Create a budget, ditch your debt and start building for the future – What you need to know about budgeting, debt and making room for saving
    • Guide to Investing in the UC Retirement Savings Program – Basics of investing, overview of funds available through the Retirement Savings Program, and investment approaches based on risk tolerance, investing horizon and involvement level
    • Preserve your savings for future generations – Introduction to key tools for estate planning, including strategies for gifting and insurance replacement
  • Your UC Retirement System
    Thursday, June 27, 2019 | 10:00 a.m.
    • Your UC Retirement System – Introduction into the UC Retirement Plan (UCRP) and the UC Retirement Savings Program: the 403(b), 457(b); and DC Plan
    • Identify and prioritize your savings goals – Effective tips and strategies to help you save for the things that are important to you, like building an emergency fund, paying off student loans, buying a home or saving for retirement
    • Basics of when and how to claim social security – How Social Security works and things to consider when deciding when and how to claim your benefit
    • Preserve your savings for future generations - Introduction to key tools for estate planning, including strategies for gifting and insurance replacement

If you should have any questions, please send an email to benefits@ucr.edu.

New Employee Financial Planning & Retirement Orientation

UCR offers assistance to employees required to make a selection on the UC Retirement Choice program and contributing to a voluntary UC retirement savings plan. We offer additional benefits through California Casualty insurance, Altura and SchoolsFirst local credit unions.

Join us at our ongoing bi-monthly meetings to learn from the plan experts to obtain information, receive guidance, and answers to your questions in order to make quality decisions about investing in your future.

When is it

Thursday, June 6, 2019 | 10:00 a.m. – 12:00 p.m.
HR Central Office | University Village, Suite 208

Thursday, August 1, 2019 | 10:00 a.m. – 12:00 p.m.
HR Central Office | University Village, Suite 208

A lite breakfast and lunch will be served.

For more information about the agenda and registration instructions, please view the Financial Planning & Retirement Orientation flyer.

Anthem.com is New and Improved

Now navigating through the Anthem website has now become easier, faster and safer for all users. Improvements to Anthem.com include the following:

  • Better navigation and search capabilities
  • Two-factor authentication as an extra layer of security
  • A more intuitive feel with simplified navigation and menu options

The home menu provides quick access to key information, including medical and pharmacy benefits, a link to the provider finder, and the ability to request ID cards. Members are also now able to view a summary of pharmacy claims, pharmacy gap alerts, and the pharmacy medicine cabinet (which allows members to see and print medications and to set reminders to take and refill medications).

For more information, please visit the Anthem.com / Reimagine portal.

Print and post the poster.

Meet Your New Digital Health Assistant: UC Vita

Anthem has introduced the new Anthem Engage Wellbeing Tool, UC Vita!  UC Vita is a new digital health assistant for Anthem members that makes it easier to access plan benefits and coverage. UC Vita is available via an app (downloaded as Engage Wellbeing) as well as web-based. The app and website have the same functionality.

UC Vita (powered by the Engage Wellbeing app) has replaced Castlight and Mobile Health Consumer. UC Vita helps you with important health care needs, such as:  

  • Finding Anthem providers to get the care you need
  • Accessing a digital copy of your Anthem ID card
  • Chatting with Anthem Health Guide

For more information, visit the Meet Your New Digital Assistant: UC Vita webpage.

Prudential Life Insurance Conversion Estimator Tool

Prudential offers a life insurance conversion estimator tool on the Prudential microsite for UC members. This helpful tool allows employees who are considering converting their insurance benefit to preview an estimate of the premiums before they decide to convert. To access the life insurance conversion estimator tool, please click here.

Lincoln Financial Group Transition- Rebranding Update

Re-branding of the disability plan employer portal is now complete and the new URL is active- MyLincolnPortal.com replaces MyLibertyConnection.com officially.

The previous URL, MyLibertyConnection.com, will remain active “behind the scenes,” so regardless of which URL is used, the member will be directed to the right place.  There is no action required at this time; however, we’d like to remind Benefits Professionals and enrollees that they will now see the new portal name and URL in Lincoln’s member communications.  

In addition, if your location references the portal name or URL in any employee materials (including you location’s website), please make any necessary revisions. (Note: you have plenty of time to enact the change, as the Liberty Mutual URL will remain active through 2020, and UCOP will provide all Benefits Professionals at least 90-days’ notice to make any final updates as that deadline approaches).

Update - October 17, 2018

The following re-branding updates took effect, October 15, and will be included in all new correspondence mailed by Lincoln beginning today, Tuesday, October 16.

  • Lincoln Financial Group logos replace Liberty Mutual Insurance logos
  • Header and footers on disability correspondence will remove all reference to Liberty Mutual and replace with Lincoln Financial Group as appropriate
  • Sidebar references to MyLibertyConnection will be replaced with the new portal address, MyLincolnPortal.com.
  • Email domains in letters will change from @LibertyMutual.com to @LFG.com

Please note: the updated letters will still contain the insert shared on July 20, 2018, which advises our claimants that Liberty’s name is changing to Lincoln and during this transition time, they will still see both company’s names and logos.

Update - September 10, 2018
Lincoln’s re-branding efforts following the Liberty Mutual acquisition continue; in the next few weeks our plan members will see logo changes to the MyLibertyConnection portal and on claims-related materials as described below:

Logos on MyLibertyConnection
The Liberty Mutual logo and MyLibertyConnection references on the portal will be replaced with the Lincoln Financial Group logo.

Employer/Employee Portal

The MyLibertyConnection.com URL currently remains unchanged. However, Lincoln will soon introduce a new URL. This change will not impact how UC employees access the portal because while employees will see the new URL referenced on materials from Lincoln, the current “MyLibertyConnection.com” URL will also work.

Lincoln Branding

Lincoln branding will begin to appear on claim correspondence and other claims-related materials, such as emails from the disability claims unit, claimant satisfaction

Original - July 20, 2018

As of May 1, 2018, Liberty Life Assurance Company of Boston acquired by Lincoln Financial Group. Liberty Mutual Insurance benefits are now provided by Lincoln Financial. The full transition to the Lincoln name will take place over the coming months. During this time, you may see multiple company name references: Liberty Mutual, Liberty Mutual Benefits a Lincoln Financial Group Company or Lincoln Financial Group. Please advise your employees of this and encourage them to open and read all correspondence they receive about their benefits under these names. Read more

Note: Regardless of the brand reference, there will be no interruption to benefits or claims processing. Although MyLibertyConnection and ClaimTrac are on the long term rebranding track (as noted below), all functionality of the MyLibertyConnection portal will continue to work and will not change in the interim. In addition, there are no changes to the Phoenix Claims Operations office mailing address, Case Manager and account staff phone numbers, or Liberty’s website URL.

Here is a brief overview of the changes occurring now and in the near future.  As we have further detail, we’ll update this list.

Short-term changes now in effect
  • Email domain changed to Lincoln Financial Group (lfg.com)
  • Email signature re-branded (see example below)
    LFM image
  • Current claimants have been informed verbally of the name change by their Case Managers, but have not received anything in writing yet. However, all current claimants will receive an insert in routine mail correspondence sometime in July, a copy of which will be shared with all Benefits Professionals via a forthcoming HRB.
  • Email “blast” notifications; a schedule of these communications will be shared with all benefits professionals as soon as we have it.
Mid-Range Changes (within the next 12 months)
  • Rebranding of materials including:
    • Claimant benefit checks
    • Marketing materials such as benefit summaries, materials provided at benefits fairs, and Brainshark presentations
    • Forms (a complete schedule is being compiled and all forms will be updated within 12 months
  • Correspondence (claimant letters, notifications to the locations, etc.)
  • Reporting
Long-Range Changes (a year or more)
  • MyLibertyConnection
  • ClaimTrac
  • Secure email

HealthEquity Member Portal Multi-factor Authentication

On June 4, 2018,  HealthEquity implemented the multi-factor authentication (MFA) to their UC member portal.  This MFA requires members to enter multiple pieces of information during their log-in process to verify their identity, including:

  1. Username and password for the portal, and
  2. Access to an external account (phone or e-mail address) where a verification code is sent as a secondary form of authentication

This feature helps protect accounts by tracking log-in credentials and by requiring a confirmation code when a member’s account is accessed from a new device.  To prevent fraudulent access to a member’s account, the system automatically generates a request that requires the user to enter the unique confirmation code sent to the member’s phone number or e-mail address on record.  

Note: MFA does not currently apply to members who access the online portal via Single Sign-on (SSO) from the Anthem member portal but there is a plan to add MFA to SSO in the near future.

If you have questions about the MFA process or logging in to your account, view the Frequently Asked Questions or contact HealthEquity at (866) 346-5800 - available 24 hours a day/ 7 days a week.

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1201 University Ave., Suite 208
Riverside, CA 92507

Tel: (951) 827-5588
Fax: (951) 827-2672

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