Helping employees maximize their potential


Faculty and Staff Assistance Program

The Faculty & Staff Assistance Program (FSAP) is designed to offer confidential counseling, referral and other needed services to staff, faculty and their family members with personal concerns. FSAP offers assistance with a wide range of issues including:

Assistance With a Wide Range of Issues

  • Alcohol and Drug Abuse
  • Child and Elder Care Needs
  • Credit or Financial Concerns
  • Depression
  • Divorce
  • Domestic Violence
  • Family Problems
  • Legal and Personal Matters
  • Parenting Issues
  • Stress

Professional Resources

The University of California Riverside has partnered with Professional Resources to assist you and your family with counseling regarding personal concerns that may be affecting your personal life and/or job performance. They utilize licensed counselors who are trained and experienced in working with people who find themselves facing normal but unexpected difficulties in their lives.

Professional Resources offers referral services, brief therapy, services for you and your dependents, daytime / evening / weekend appointments, multiple locations, bilingual services, and a 24hr/7-day crisis hotline. Appointments are scheduled away from your place of employment to protect confidentiality and assistance is available 24 hours a day, 365 days a year.

Professional Resources Contacts 

  • The Faculty & Staff Assistance Program:
    Telephone:  (951) 781-0510 or (800) 266-0510 (24 hours a day)
    Text: (949) 668-3030
  • Your Department Chair or Supervisor or, Academic Personnel or Human Resources Department

For more information, download the printable Faculty & Assistance Program brochure.


Confidentiality is one of the most important aspects of the program. The counselor does not share information about you or your visits with anyone outside of FSAP without your consent, or as required by law. If you contact FSAP at the request of your supervisor, FSAP will (only with your written consent) let them know if you agreed to accept the help that was offered – no information concerning the nature of the problem will be released without your written consent.

Program Cost

There is no charge for you or your dependents for the first three meetings, per issue every six months. Many times a single phone call or meeting can provide the help needed. However, if it is determined that there is a need for further specialized assistance from other agencies, there may be a cost. These costs for additional assistance my be covered by group insurance. The FSAP staff person will assist you with these matters.