Human Resources

Next program will begin in September, 2012.

Applications will be accepted until August 31, 2012.

The Building Core Supervisory Competencies program emphasizes participation and practice of supervisory skills through the use of self-assessment inventories, case studies, lecturettes and small group exercises. This comprehensive program begins with an orientation for both participants and their supervisors. Participants then complete four full-day core courses and five half-day core courses and a variety of electives. Many courses deal with University policies and procedures which are crucial for successfully dealing with the day-to-day responsibilities required of a supervisor. An optional assignment will be offered for those who want to gain the most benefit from the program. On-the-job follow-up activities which involve both the supervisor and the participant will be provided to assist in reinforcing new skills.

Requirements

The program is specifically designed for employees with one to two years of supervisory experience who want to develop a broad range of skills that can enhance their performance in carrying out supervisory duties.

The program consists of core courses and electives. All core courses must be completed and include these topics:

• The supervisory role
• Understanding yourself as a supervisor
• Situational Leadership
• Ethics
• Diversity basics for supervisors
• Conflict management
• Building teams
• Supervisory communication
• Listening skills
• Fraud prevention
• Human Resources overview
• Affirmative Action overview

Elective topics include, but are not limited to:

• Corrective actions
• Resources for effective presentations
• Performance management
• Coaching and developing employees
• How to conduct effective meetings
• Delegation skills
• Time management

Schedule

The core courses and electives are taken over a six month period of time. There are four full-day core sessions and four half-day core sessions. Electives are typically three - four hour sessions.

Application Process

Simply complete the application and submit to Seana Nuñez-Grider,  Human Resources.

Download BCSC Application Form Here

Supervisor endorsement is required in order for participants to attend the program.

Program cost: $500

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Next program will begin in Fall 2011.

The six-month “Making Excellence Inclusive” program will guide participants through a series of learning activities all designed to make the subject matter “come to life”.  The program is developed around the belief that individuals learn most effectively when they discover, understand, and apply their new knowledge to the real world situations they face in the university environment.  With this in mind, the program includes the following learning elements:

• Workshops – Led by leading authorities representing a broad cross-section of diversity topics.
• Discussion Sessions – Prompted by stimulating questions, participants chare their thoughts on the topic areas
• Outside Readings – To enrich the understanding of the topics discussed in the workshops
• Capstone Projects – To allow for a practical application of the series concepts, each group produces a white paper and poster on a selected diversity topic
• Project Presentation – Participants will have an opportunity to celebrate and demonstrate their new understanding of “Making Excellence Inclusive”

Requirements

Eligible participants must have:

• Completed their probationary period.
• Endorsement for participation from their department.

Application Process

1. Check to ensure you meet the eligibility requirements.
2. This class is delivered over a six-month period, and requires both classroom and independent study.  Make sure that both you and your supervisor are willing to make the necessary commitment for successful completion.
3. Applicants selected to participate will be notified by Human Resources.

Download application form here.

Download program overview, which includes the dates and times of classes.

Program Cost: $175

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The objective of the Performance Management Certificate Program is to increase the effectiveness of the performance management process through enhancing performance management skills.  The program focuses on essential elements of performance management such as assuring an understanding of campus and unit goals and strategic initiatives, clarifying expectations, providing constructive feedback, and developing staff.  To earn the certificate you must complete two required courses and a minimum of two electives. To receive your certification, submit a list of the courses that you have completed to Human Resources and upon verification, the certificate will be forwarded to you.

REQUIRED COURSES

Performance Management Workshop I - The UCR Performance Management Process This course covers the elements of the UCR performance management cycle including planning for performance which requires an understanding of the strategic mission of the campus and unit, coaching and managing performance conducting the performance appraisal, and rewarding and recognizing performance that contributes to the achievement of campus and unit goals.

Performance Management Workshop II - Providing Constructive Feedback The purpose of this course is to provide skills that will enable the participants to give constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning.

ELECTIVE COURSES (select a minimum of two)

Planning for Performance Discussions - The purpose of this course is to provide skills and tools to prepare for performance-related discussions that increase productivity, collaboration, and achievement of critical goals that are linked to the campus and unit strategic mission.

Clarifying Performance Expectations - The purpose of this course is to provide skills to discuss performance expectations with others in a way that increases their sense of ownership and gains their commitment.

Conducting Performance Reviews - Participants will be provided with the skills and tools necessary to conduct a performance review that focuses on major responsibilities, opportunities for improvement, and development needs.

Developing Others - This course focuses on providing skills for developing others, thereby helping others expand their capabilities so they will have the confidence to take on new challenges and work more independently resulting in improved goal success.

Certification

To receive your certification, submit a list of the courses that you have completed to Sue Anderson, Human Resources and upon verification the certificate will be forwarded to you.

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This eight-part course is designed as a comprehensive, professional development course to hone academic advisor's conceptual, informational and relational skills, the three types of skills necessary for academic advising success. The course will focus on the crucial role academic advisors play in student success and practicing the skills to build those all important student-centered and responsibility-sharing relationships. Topics will include the "Importance and Role of Academic Advisors," "(S)he said what?--Improving Communication and Establishing Boundaries," "Student Transition Issues--Non-Academic Barriers to Student Success," "Overview of Common Causes of Academic Difficulty" and "Tactics to Improve Academic Performance."

For enrollment information, contact Barbra Wallace via e-mail at Barbra.wallace@ucr.edu

This course is a professional development opportunity for graduate advising staff or for staff who want to prepare for a position in graduate student support. It will cover all of the functional areas of graduate student support including Recruitment, Admissions, Professionalism and Customer Service, Stress and Mental Illness, Student Development, and Job Placement/Alumni Relations.

Each segment will be 1.5 hours long and will include lecture and practical application activities. The unique needs of both Domestic and International students will be addressed in each topic. There will be a required final project for the course as well as homework activities throughout the class. We will also provide a monthly “lunch-bunch” informal get-together to encourage sharing of ideas and networking among the class participants.

For enrollment information, contact Kathy Redd via e-mail at Kathy.redd@ucr.edu

This 4-part course covers foundational communication and supervisory skills. Topics include: the role of the supervisor, determining appropriate leadership style, active listening, behavioral feedback, giving instruction and coaching. Videos, case studies and exercises highlight this course.

Requirements

This program is intended for those who wish to develop their ability to lead and direct the work of others and prepare for supervisory responsibilities appropriate to the work leader role. This certificate has no eligibility requirements.